Privacy Policy
Effective Date: Feb 1st, 2026
Samanea Group respects your privacy. This Privacy Policy explains how personal information may be collected and used when you visit our websites or interact with our brands. We collect personal information only where necessary to respond to inquiries, provide services, and improve our offerings. We do not sell personal information.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, mailing address, nationality, and other information you voluntarily provide when making inquiries, reservations, registrations, or completing forms on our websites.
Booking & Service Information
Details related to reservations, wellness programs, events, memberships, or other services provided by Samanea Group.
Payment Information
Payment details are processed securely through trusted third-party payment service providers. Samanea Group does not store full credit card details on its servers.
Website Usage Data
IP address, browser type, device information, pages visited, referral sources, and other analytical data collected to improve website performance and user experience.
Cookies & Tracking Technologies
Cookies and similar technologies may be used to enhance functionality, analyze traffic, and support marketing activities.
2. How We Use Your Information
We use your information to:
- Process reservations, registrations, and service requests
- Communicate with you regarding inquiries, bookings, updates, or confirmations
- Provide personalized experiences, services, and offers
- Improve our websites, services, and brand experience
- Send marketing communications where consent has been given
- Comply with legal and regulatory requirements
- Protect our rights, guests, partners, and operations
3. Sharing of Information
Samanea Group does not sell your personal information.
We may share information with:
Service Providers
Trusted third-party partners who support website hosting, booking systems, payment processing, email communication, analytics, or marketing activities.
Legal & Regulatory Authorities
When required by law, regulation, or to protect the rights, safety, and property of Samanea Group, our guests, or others.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or updates to your information
- Request deletion of your data, where legally permitted
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
6. Cookies & Tracking Technologies
Our websites use cookies to:
- Ensure proper website functionality
- Analyze performance and visitor behavior
- Support relevant marketing and promotional activities
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Third-Party Websites
Our websites may contain links to third-party websites. Samanea Group is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Samanea Group websites and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact:Samanea Group
Website: www.samanea-group.com
Email: contact@samanea-group.com
Phone: +855 87 340 070